Chopard touchpoint perfection with Salesforce


Brief de la campagne

Our solution, blue-infinity’s CRM Central, introduced a unified single source of truth for Chopard, with a clienteling suite, a retail execution application, and a marketing automation solution based on Salesforce Marketing cloud. This CRM mobile app functions both online and offline, providing the most complete set of ready-to-go B2B and B2C features on the market today.
It was rapidly implemented through our mobile framework, directly connected to Salesforce, and easily adapted to Chopard’s sales processes through a fully customisable interface, to consistently deliver a winning client brand experience.